Frequently Asked Questions
What types of cleaning services do you offer?
We offer a range of cleaning services, including residential cleaning, commercial cleaning, move-in/out cleaning, post-construction cleaning, and deep cleaning.
How do you determine the cost of your cleaning services?
We determine the cost of our cleaning services based on the size of the area to be cleaned, the frequency of cleaning, and the specific services requested. We offer free estimates to all potential clients.
Do you provide your own cleaning supplies and equipment?
Yes, we provide all necessary cleaning supplies and equipment, including vacuum cleaners, mops, cleaning solutions, and microfiber cloths.
Are your cleaning products environmentally friendly?
Yes, we use eco-friendly cleaning products whenever possible to minimize our impact on the environment and to promote the health and safety of our clients and staff.
How do you ensure the security of my property during cleaning?
We take security very seriously and follow strict protocols to ensure the safety of your property. We carefully screen all employees and require them to sign confidentiality agreements. We also use secure key management systems and wear identification badges.
Can I schedule cleaning services on a regular basis?
Yes, we offer recurring cleaning services on a weekly, bi-weekly, or monthly basis, depending on your needs and preferences.
What if I'm not satisfied with your cleaning services?
We strive for 100% customer satisfaction and will do everything we can to ensure that you are happy with our services. If you are not satisfied with the quality of our cleaning, please let us know within 24 hours and we will return to re-clean the area free of charge.